Returns & Exchanges
At Mastercard Fashion, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be returned in their original condition with all designer tags attached to qualify for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags and protective seals are intact to avoid processing delays.
Attach the Label
Print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and use the provided tracking number to monitor your return's journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
